Privacy Policy

PTS U.K. Group LTD (“we”, “our”, or “us”), the operator of The Workshop Reading, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information from you:

• Personal information: such as your name, email address, phone number, and vehicle details when you make an enquiry or book a service.
• Technical information: including your IP address, browser type, and access times when you visit our website.
• Cookies and tracking data: to improve your experience on our website and provide relevant content.

2. How We Use Your Information

We use the information collected for purposes including:

• Responding to your enquiries and providing services such as MOT and vehicle care.
• Managing bookings and appointments efficiently.
• Sending updates, promotions, or service reminders (only if you have opted in).
• Improving our website, services, and customer experience.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. Your information may be shared in limited circumstances such as:

• With service providers assisting in business operations (e.g., email hosting or appointment systems).
• When required by law or legal proceedings.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. Once no longer needed, your information will be securely deleted.

5. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at:
Email: info@theworkshopreading.com
Phone: 01189 597 497

7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser, but some features of the site may not function properly.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
PTS U.K. Group LTD
82 Loverock Road, Reading, RG30 1DZ
Company ID: 151166925
Phone: 01189 597 497
Email: info@theworkshopreading.com